Shipping Policy
At DareDevil Mower, we understand the importance of a seamless shipping process to ensure that your order reaches you promptly and in excellent condition. Please take a moment to review our shipping policy for a clear understanding of how we handle the shipping of your products.
1. Shipping Questionnaire:
Upon placing an order, we will send you a shipping questionnaire to gather necessary details for a smooth delivery process. This questionnaire will request essential information, including your preferred contact details, and any specific instructions you may have regarding the delivery.
2. Scheduling Pick-Up:
Once we receive your completed shipping questionnaire, our dedicated team will promptly initiate the shipping process. We work closely with trusted LTL (Less Than Truckload) companies to coordinate the pick-up of your order.
3. Tracking Information:
After your order has been successfully picked up and is enroute to its destination, we will send you an email containing the tracking information. This tracking information will allow you to monitor the progress of your shipment and estimate its expected arrival date.
4. Third-Party LTL Companies:
It is important to note that the delivery of your order is handled by third-party LTL companies. While we strive to partner with reliable carriers, please be aware of the following:
Limited Contact: The LTL driver may or may not contact you directly. In some cases, they may reach out to you approximately 30 minutes before the scheduled delivery time to confirm the delivery address and ensure someone is available to receive the shipment.
Third-Party Control: We want to emphasize that DareDevil Mower has limited control over the actions and procedures of third-party LTL companies. While we make every effort to ensure a smooth delivery experience, unforeseen circumstances may occasionally arise.
Additional Notes:
If you have any concerns or specific requirements regarding the delivery of your order, please communicate them clearly in the shipping questionnaire or contact our customer support team at support@daredevilmower.com
In the event of any issues, delays, or discrepancies related to your shipment, please reach out to our customer support team immediately. We are here to assist you in resolving any shipping-related concerns.
Please refer to our Returns and Refunds Policy for information on how to handle any issues related to damaged or incorrect shipments.
At DareDevil Mower, our commitment is to provide you with top-quality products and a reliable shipping experience. We appreciate your trust in us and look forward to serving you. If you have any questions or require further assistance, please do not hesitate to contact our customer support team.
By placing an order for the DareDevil Mower, the customer acknowledges that they have read and understood this shipping policy and agrees to be bound by it.
Thank you for choosing DareDevil Mower. We appreciate your business and look forward to serving you. If you have any questions or concerns about our shipping policy, please do not hesitate to contact our customer service team at support@daredevilmower.com